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Overview
As Senior Manager of Solution Engineering Airports, you will oversee the technology planning strategy direction and design choices within solutions used to meet the business requirements of SITA customers. This includes providing guidance support and advice in pre-sales stages from qualification to contract signature for any new or existing product developments as part of a customer solution.
Reporting to the Director of Business Management you will be a part of the Solution Engineering team.
Are you ready to be part of the future?
What you will do
- Oversees the technical qualification and owns the technical parts of proposals submitted to customers through knowledge of current new or evolving technologies and SITA solution portfolios.
- Oversees the design and development of standard and complex solutions which may involve multiple parties both internally and externally including the selection of 3rd party vendor to meet customer requirements.
- Promotes SITA by furnishing customers with comprehensive up-to-date information on current product enhancements and new solutions through customer meetings and workshops.
- Ensure designs can be efficiently implemented Right the First Time (RFT) and supported operationally.
- Ensures interaction and collaboration with colleagues is carried out to gain and share ideas and opportunities.
- Managing and building solutions and business cases.
- Lead a technical team of Solution Engineers ensuring they are mentored and coached.
- Coordinates technical training and certification on the products and technologies supporting the ATI.
- Supports sales groups or competency centers during the pre-contract phases (qualification proposal and contract) with technical designs and advice.
- Contribute to and develop technical account strategies with the sales team to ensure maximum account penetration and commercial benefits for SITA in the long term.
- Participate in the consultative selling process with the commercial and sales team.
Qualifications
Who you are
7-10 years of experience in Information Technology Telecom Industry or Air Transport Industry technology in a technical pre-sales role
Proven track record in producing communicating and documenting successful technical customer solutions
Pre-Sales Business and or Commercial experience
BS level Technical Degree or equivalent experience in Engineering Computer Technologies
Airports or travel tech industry experience
Experience addressing customer needs, solving problems,
- Skilled in solutions development, quality in design, requirements analysis, system and technology Integration, technical writing/documentation.
- Strategic thinker, skilled in leading execution and managing performance.
What we offer
SITA’s workplace is all about diversity: many different countries and cultures are represented in our workforce, and colleagues who’ve been working here for decades collaborate with those just out of college and early in their careers. SITA is a place of change and constant improvement, where we're always pushing ourselves to find better ways of doing things: smarter, quicker, easier, for us and our customers and for their customers too.
And we offer all the good stuff you’d expect like holidays, bonus, flexible benefits, medical policy, pension plan and access to world class learning.
Welcome to SITA
SITA is the world’s leading specialist in air transport communications and information technology. We don’t just connect the global aviation industry. We apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport.
We design, build, and support technology solutions all with one vision to create easy air travel every step of the way. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Are you ready to explore the opportunities?
