Telephone Operator [Philippines]


 

Job Descriptions

  • Answers incoming calls.
  • Places outgoing calls.
  • Receives guest messages and deliver the same to the guest.
  • Logs all wake-upcall requests and performs wake-up call services.
  • Provides information about hotel services to guests.
  • Provides paging services for hotel guests and employees.
  • Knows what action to take when an emergency call is required.
  • Monitors automated systems including firealarms and telephone equipment when engineering and maintenance department is closed.
  • Assists in reporting telephone equipment or service complaints and problems.

Job Qualifications

  • Must be graduate of any 4-year Business Course
  • With work experience as Telephone Operator
  • With work experience in hotel is an advantage
  • Customer service oriented
  • Keen to details
  • Computer literate
  • With good communication skills and leadership
  • Willing to start immediately
  • One Meal per day is provided
  • Willing to be assign in Makati City

Job Types: Full-time, Permanent

Pay: Php14,820.00 - Php15,500.00 per month

Benefits:

  • Health insurance
  • Staff meals provided

Schedule:

  • 8 hour shift
  • Holidays
  • Rotational shift
  • Weekends

Supplemental pay types:

  • 13th month salary
  • Overtime pay

Ability to commute/relocate:

  • Makati City: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Preferred)

Experience:

  • Telephone Operator: 1 year (Preferred)

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